Report an Incident

You should file an incident report for any situation involving:

• Harassment or discrimination

• Threats, intimidation, or violence

• Safety hazards or unsafe conduct

• Violations of convention rules or policies

• Theft or property damage

• Medical or security concerns

• Any behaviour that makes you feel unsafe or uncomfortable

If the situation is an immediate threat to safety, please locate the nearest staff member or security personnel before filling out the form.

You can report an incident in any of the following ways:

In Person

Speak directly with:

• Any KWCC Staff Member

• The Safety Team

• Security Personnel

• Event Operations Desk

Immediate assistance will be provided whenever possible.

Online Incident Report Form

Submit a detailed report through our secure online form.

This form may be submitted anonymously; however, providing contact information allows us to follow up and address the issue more effectively.

Email Reporting

You may also submit non-urgent concerns via email:

publicsafety@kwcomiccon.ca

For the most effective response, please provide:

• Date and time of the incident

• Location (hall, booth number, room, etc.)

• Names or descriptions of individuals involved (if known)

• Description of what happened

• Names of any witnesses

• Any supporting evidence (photos, screenshots, etc.)

• Your contact information (optional but helpful)

Once a report is received:

1. It is immediately reviewed by the Safety Team or designated senior staff.

2. You may be contacted for clarification or additional information (if not anonymous).

3. A preliminary assessment is performed to determine next steps.

4. Appropriate action will be taken, which may include:

   • Verbal warnings

   • Removal from the event

   • Documentation for future bans

   • Involvement of venue security or local authorities

We will handle all reports with discretion and respect for your privacy.

Retaliation against anyone who files a report or cooperates with an investigation is strictly prohibited and may result in removal from the event or further disciplinary action. 

If you believe someone is in immediate danger, alert event security or a staff member right away.

For life-threatening emergencies, call 911 immediately.